Training

You can’t control the weather, but with a skilled team, you can drastically reduce the number of storms that brew with your employees. Head for calmer waters by equipping your managers with the skills to manage people more effectively and avoid mutiny.

Tailored Training for Your Team

Personalised Course Design:

I understand the unique challenges faced by managers and HR teams. Whether you’re charting new waters or refining existing skills, my courses are tailored to your specific needs.

Efficient HR Operations:

Move beyond generic solutions. Working to your requirements, I can craft training that aligns perfectly with your company’s policies to ensure you have robust and effective HR practices.

Flexible Learning Options:

Prefer to get people together? Or the convenience of virtual? I can provide both. Get in touch for an in-person quote.

Expert Guidance Before the Crisis:

Avoid the storms by equipping your teams with the knowledge and skills they need to deal with people effectively and fairly and prevent escalation.

Courses

Below is a selection of courses designed to upskill your line managers and take some pressure off HR. I can also create something fully bespoke if you don’t feel any of these are the right fit to meet your needs. Whatever you choose, I’ll always work with your in-house team beforehand to ensure the training complements your existing policies.

All prices are for online versions; however, if you prefer face-to-face, please get in touch for a quote.

Investigation Skills for Line Managers

Duration: 2 hours, online or face-to-face

Price: £499 for up to 12 delegates online. Contact for face-to-face quote.

Description: Take the heat off HR and upskill your line managers. This course teaches all the necessary skills to investigate misconduct or gross misconduct compassionately whilst remaining legally compliant with ACAS guidance.

Why You Need This:
Having line managers carry out this investigative work not only takes some pressure off the HR team but can also dramatically reduce the time between incident and resolution, reducing risk and preventing things from escalating to crisis level! When managers step up to deal with misconduct and do a great job, a culture of trust and fairness is cultivated.
What’s Covered:
Using a case study, delegates will learn;
N
The ACAS code of practice
N
The risks of getting things wrong
N
Difference between capability and conduct
N
Fair reasons for dismissal
N
The disciplinary process
N
Investigation preparation
N
How to conduct an investigation meeting
N
Suspension
N
Evidence
N
Questioning techniques
N
Good note-taking
N
Preparing an investigation findings report
Get in touch

Disciplinary Skills for Line Managers

Duration: 2 hours, online or face-to-face

Price: £499 for up to 12 delegates online. Contact for face-to-face quote.

Description: Essential skills for line managers conducting disciplinary hearings. Designed to follow on from the Investigation Skills training.

Why You Need This:

If you’re handing over misconduct investigations to your line managers, the next step is disciplinary. Without the right skills, this can go very wrong. However, if done correctly, you get a fair disciplinary process, greater harmony in the workplace, and your managers improve and increase their skill set. 

What’s Covered:
N
The ACAS code of practice
N
The risks of getting things wrong
N
Difference between capability and conduct
N
Fair reasons for dismissal
N
The disciplinary process
N
The difference between misconduct and gross misconduct
N
Identifying a suitable chair
N
Writing the disciplinary invite letter
N
Preparing and chairing the disciplinary hearing
N
Considering and writing the outcome
N
Managing the appeal

“Good in-depth training with specific cases and circumstances to learn from.”

Get in touch

Grievance Skills for Line Managers

Duration: 2 hours, online or face-to-face

Price: £499 for up to 12 delegates online. Contact for face-to-face quote.

Description: Equips managers to avoid and handle grievances for a happier ship.

Why You Need This:
Disgruntled employees can taint the whole crew and lose talent. That’s why this course is key: because alongside how to handle grievances correctly, it also teaches your line managers proactive problem-solving skills to nip issues in the bud so you can retain more talent and boost productivity with teams that are positive and content.
What’s Covered:
N
The ACAS code of practice
N
The risks of getting it wrong
N
What a grievance is and what people complain about
N
How to prevent grievances
N
The grievance process
N
How to deal with a grievance informally
N
Identifying an appropriate grievance chair
N
How to hear a grievance properly
N
Deciding on an outcome
N
Managing the appeal

“The training was very informative, and I enjoyed the breakout sessions.”

Get in touch

Managing Within the Law

Duration: Half-day, ideally face-to-face, but can be done online

Price: £599 for up to 12 delegates online

Description: Covers employment law basics for line managers, ensuring compliance and reducing legal risks.

Why You Need This:
How do you deal with office banter? When does it move to bullying or discrimination? Not sure? That’s why you need this course. Don’t leave your managers stranded on this one. Throw them a lifeline so they feel confident knowing they are compliant and your people are treated fairly leading to less stressful and time-consuming grievances.

Plus… don’t let the title fool you. This course is actually really good fun! It’s highly interactive and provides a safe space with no stupid questions.

What’s Covered:
N
Relevant laws relating to employment
N
The consequences of getting things wrong
N
The Equality Act and protected characteristics
N
Types of discrimination and your obligations to prevent it
N
The difference between bullying and harassment
N
The fundamentals of the employment contract – express and implied terms
N
An introduction to other employment law fundamentals

“It wasn’t boring. I enjoyed the quizzes and the relaxed atmosphere. I’ll be much more vigilant about what gets said at work now.”

Get in touch

Whistleblowing Know-How for Line Managers

Duration: 2 hours, online or face-to-face

Price: £499 for up to 12 delegates online. Contact for face-to-face quote.

Description: Teaches managers how to handle whistleblowing whilst protecting company reputation.

Why You Need This:
This is a particularly important topic for companies where safeguarding is prominent – care homes, schools, charities, etc. However, any industry can benefit from these skills. Understanding the law around whistleblowing is vital so you and your managers can spot and manage it whilst making sure there is no victimisation.
What’s Covered:
N
What is whistleblowing?
N
What protections do employees and workers have?
N
Internal processes and raising a complaint
N
How to deal with a concern
N
The role of the investigator
Get in touch

Being the Best Leader

Duration: Full day (6 hours), best delivered face-to-face

Price: £999 for up to 12 delegates, plus travel expenses

Description: Comprehensive leadership training covering all aspects of people management.

Why You Need This:
Great leadership skills rarely come naturally, yet they can make a huge difference to company culture, employee satisfaction and productivity. Invest in your leaders so they can nurture your people, help retain talent and work more efficiently.
What’s Covered:
N
What makes a good leader
N
How good leaders can impact the employee journey
N
Time management and delegation
N
Setting expectations
N
Holding good 121 meetings
N
Giving feedback
N
Managing difficult conversations
Get in touch

Difficult Conversations

Duration: Full day (6 hours), face-to-face

Price: £999 for up to 12 delegates, plus travel expenses

Description: Newly available as an in-house course and therefore able to be tailored to fit your company.

Why You Need This:
Handling difficult conversations can be daunting. This course equips you with techniques and skills to manage performance and other tricky people issues confidently. You’ll learn how to give effective feedback, initiate critical conversations, and provide a safe, engaging environment.
What’s Covered:
N
How to give effective feedback
N
Initiating critical conversations
N
Improving performance
N
How to reduce complaints, grievances, and conflicts
N
Promoting a healthier and more positive workplace culture

“The training was interactive and thought-provoking.”

“I enjoyed the way Sarah kept everyone engaged in the training.”

Get in touch

Short Employment Law Training

Need a quick but value-packed session on a specific area of employment law? I can create whatever you need and tailor it to your existing policies, processes and requirements.
For example:
N
Long-term Absence
N
Pregnancy and Maternity
N
Performance Management
N
Contract types and employment status
Get in touch